Please advise staff of any allergies or sensitivities you may have.  

info@DivaliciousSalon.com

APPOINTMENT POLICY

CLIENTS ARE REQUIRED TO PROVIDE A CREDIT CARD TO RESERVE APPOINTMENT


  • Clients must enter payment information online to secure their appointment.

                        * Each client will only have to enter their credit card once.


  • Credit Cards are always charged after the appointment.

                       * StyleSeat secures the credit card when you reserve your appointment.

                       * StyleSeat charge the card on the day of the appointment.


  • Prevents no-shows

                      * You will be charged 100% of service price for no shows.

                      * To avoid charges you will need to cancel your appointment at least 24 hours before your scheduled appointment.


  • Ensures compensation for late cancellations.

                      * You will be charged 50% of service price for late cancellations.

                      * To avoid charges you will need to cancel your appointment at least 24 hours before your scheduled appointment.



CONFIRMATION CALL/TEXT/EMAIL
As a courtesy, we will call, text, or email to confirm your service appointments two business day prior to your appointment date. However, if we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.



APPOINTMENT CHECK-IN

All clients should arrive 5 minutes prior to scheduled appointment.


To offer a relaxed and professional atmosphere Divalicious Salon ask that you DO NOT bring children or associates to the salon if they are not receiving a service. In the event that you show up with your child or friend(s), you will have to re-schedule and you will be charged 50% of service price.


LATE ARRIVALS

Appointment times are reserved especially for you! Being on time for your appointment is greatly appreciated so that we can provide you with the extraordinary service and professionalism we are committed to. We understand unforeseen incidents occur, however, your service will end at the time of your originally schedules appointment. Full payment for service will be applied.

A late arrival of 15 minutes or more may need to be re-scheduled and you will be charged 50% of service price.


CANCELLATIONS

You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise, you will be charged 50% of service price for late cancellations and 100% for no shows.


Once again DO NOT bring children or associates to the salon if they are not receiving a service. In the event that you show up with your child or friend(s), you will have to re-schedule and you will be charged 50% of service price.



LOST ITEMS

Divalicious Salon regret that we cannot be responsible for loss or damage to personal articles. Please keep all valuable items with you during your service. In case of left items, we will keep the items for 2 weeks, and if not claimed, the items will be donated to the charity of our choice.



PREPARATION FOR PROTECTIVE STYLES/HAIR EXTENSION SERVICES
You are expected to have your hair in a state in which the stylist can immediately start on your appointment, clean head of hair that is dry and de'tangled. If you do not have your extensions removed, or a clean head of hair that is dry and de'tangled, then you will be subject to one of the following:

  1. Cancellation of your service 
  2. If there be enough time, you will be charge for additional service(s)



CONVERSATION AND MUSIC
Divalicious Salon ask clients to keep their conversation professional and inoffensive. Gossip will not be tolerated. Keep your personal conversation to a minimal as to keep the creative atmosphere of Divalicious Salon. If you have music you want to listen to, please put in your headphones.



PRICING
All prices are subject to change at the discretion of management.


GRATUITIES/TIPPING
StyleSeat will contact you regarding gratuity, which is another way to  express appreciation for a job well done!



GIFT CERTIFICATES
Gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Gift certificates are non-refundable, but they are transferable.


METHODS OF PAYMENT
We accept cash, debit or credit cards, however with a debit/credit cards payment there is a  4% processing fee.


RETURN POLICY
All products and services are non-refundable.



WHAT IS STYLESEAT?


24/7 RECEPTIONIST
Allow clients to book online wherever, and at a time that works for them.

NO MORE NO-SHOWS
Automatic text and email reminders ensure clients remember their upcoming appointments.

SIMPLIFY PAYMENTS
Hassle-free payments. Run business like clockwork with ExpressPay. Move faster between appointments, and spend more quality time with clients when payments are accept through StyleSeat.

CONNECT WITH CLIENTS
Never miss a beat with clients. Confirmations, review requests, receipts, and more.





Divalicious Salon®

  Please advise staff of any allergies or sensitivities you may have.                                                                          Pets are prohibited.

This is the head of your page Example HTML page This is the body of your page. Subscribe